Google TV poised to change your online chiropractic marketing strategy

16 Jun

Google announced back in May its future release of Google TV. Combining the awesomeness of your home entertainment system with the power of Google search, this technology is poised to change the way we watch TV forever. Opens up the door to watching anything you want at any time you want. From a marketing or small business perspective this further segments an already segmented marketplace.

If you are entrenched in outdated strategies towards marketing and have trouble getting your head wrapped around Twitter, wait until you see this. If you have some vision then you can see how getting your message affordably to the right market is becoming easier and easier.

Pundits may laugh at this technology, but savvy marketers will laugh too…all the way to the bank. Remember how they laugh (and still do at Twitter, now at 75 million users strong) because only 17 percent of the people who signed for accounts use twitter regularly. That’s 12 million plus users! What better way to reach a focused and targeted audience than using Google TV? I can’t think of a better way to market a small business. Can you?

Google is lowering the price for small business owners

Google is lowering the price point for small business owners to step into the arena of marketing on television, just like they lowered it with pay-per-click ads of Google Adwords. Now before you hit me with questions about how much it will cost and how I can know such things, I’m only predicting. The technology is too new (to be released Fall of 2010). Honestly, I’m still getting used to my Google Voice number and functionality. (Please don’t ask for an invite mine are all gone)

What’s the point?

“On the web you are what you publish” this quote courtesy of David Meerman Scott via James Duthie’s blog post “Letting go of outdated marketing tactics“. What you say, how you say it and how available you make it are factors to a successful business. Used to be in the 1990′s this only applied to online business.

Today with local Google searches occurring more and more, small businesses stand to gain or loose accordingly. Trying to withhold some key piece of information in hopes of enticing someone to do business with you is a thing of the past. Customers, clients and patients want to know who you are, what you do, what makes you unique to the other choices they have and how can you best meet their perceived needs. It’s the content you create and provide that bridges this gap of understanding. Is your business ready for that?

Content creation.

I see it as the single biggest weakness in small businesses today (especially chiropractic offices). Who has time to create compelling video’s, pictures, websites and blogs choked full of witty and insightful prose, all search engine optimized to reach a target audience? The simple answer is you don’t. You have have to make the time to find a way to make it work.

But, here are some things I have learned doing online marketing that may comfort you.

Consistency sells

Even if you don’t do everything right, even if you make mistakes the single best way to get a return on your online marketing investment is to be consistent. Think of it this way, “Consistency sells”. Just becuase you don’t see an immediate response by way of comments doesn’t mean people aren’t checking out your website.

Transparency is key.

Twitter has been having trouble meeting the bandwidth demands of users. Rather than try and hide behind a veil of secrecy they came right out and told people they made some mistakes and weren’t prepared enough for the amount of traffic they have had to accommodate with their servers. Twitter calls it a A perfect storm of whales.

Now, contrast this with the issues facing British Petroleum. BP is having transparency issues.

“We are committed to providing the American people with the information they need to understand the environmental impact from the spill and the response steps that have been taken,” said BP’s chief executive Tony Hayward.

Read the entire press release, sounds like insincere drivel contrived by some focus group of BP PR executives too bothered by cricket outings to deal with such issues.

Who do you want to emulate in business, Twitter or BP?

UPDATE: Tony Hayward BP CEO did make a formal apology on Youtube as of June 3, 2010. But, that was over a week after this insincere sounding press release. Take note, the timing of your responses plays a roll in how they are received.

Honestly, some of the best blogs I read do not have more than the occasional comment (worth any thought or mention). Plenty of “adaboy/girl” comments but rarely something of great merit. If you want a better way to measure your online success, pick a different metric for viewership such as Google Analytics stats.

More people are using the internet than ever before. And according to Nielson Ratings via Mashable.com:

Average Internet User Now Spends 68 Hours Per Month Online

Although significant it trails behind the number of hours people watch television, which averages around 140 hours per month. What happens when Google TV merges the two technologies? It creates a whole new user experience and a whole new marketing opportunity.

What are your thoughts on Google TV and how it will change your small business?

2 Responses to “Google TV poised to change your online chiropractic marketing strategy”

  1. Dr. Koontz 02. Jul, 2010 at 2:38 pm #

    Hey There Joe, I’ve been a little busy planning my wedding so things around here have been really hectic. I’m still checking in to see how things are going. I think Google TV could have a lot of possibilities. Depending on what they are going to offer and how much it will cost will influence a lot on how it’s used. Watching shows via the internet has been a long time coming.

    I used to have a subscription to the Starz Channel via Real Networks Real Player which allowed me access to any number of movies they had available. The unfortunate thing was the movies weren’t always available and even if I had already downloaded them and they were expired I wouldn’t be able to play them. Not to mention that once you start to watch a movie it starts a 24hr countdown timer so if something comes up and you have to stop watching the show for the next day you have to renew it again and if you were out of the country it wouldn’t allow it because the movies they had were only available for download from inside the U.S..

    My wife and I have been watching shows via the internet for years and we’d really like to be able to watch things on our TV instead of our Laptop. There are external media boxes out that can be attached to a TV that read information from either an external hard drive or computer to play the content on the TV but the problem with that is all the different types of Codecs that are used to encode the media. If the device, whether it’s a computer or an external media player, doesn’t have the proper codecs it won’t be able to play the media which is a problem because then you wind up needing a program that can convert the media in to the proper format to be played on your external media player for the TV which can be very time consuming not to mention annoying. Who wants to spend time converting something when you could be watching it instead.

    Others like Apples iTunes have tried charging $1.00 to download 1 episode. That sounds cheap but when you start adding up how many TV Shows or Movies someone may want to watch they’d be better off learning how to use a TiVo instead or renting the full season of episodes from Blockbuster.

    If they are going to create Google TV with the idea in mind that people can create their own TV Shows and publish them on Google TV then it will really have to rival what can be done on You Tube at the moment for free. I see quite a few people putting their own shows on You Tube, as well as other similiar sites, with bits of information in order to promote their website. They get people to subscribe to their Video feed so the viewers get updates when anything new is posted. This is a very good and inexpensive way to promote your business if done properly.

    All things considerd, as I said before, I think Google TV has a lot of possibilities if it’s done right and at the right price. But it’s a long way off since it will be integrated in to newer TV’s and if people don’t have a newer TV that supports Google TV they will have to be convinced to buy yet another device to have next to their TV.

  2. Joseph 06. Jul, 2010 at 4:33 pm #

    Dr. Koontz, Thanks for sharing. Good luck with the wedding planning.

    Google TV isn’t even out yet. There is no guarantee it will be a success either. Google has had some flops. ie. Google Wave (which I admit to using occasionally) and Google Buzz.

    We will all have to see how Google TV shakes down.

    Cheers

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